What's new with LiveBall, post-click marketing and everything in between.

Just back from DM Days

ion just got back from the DM Days conference that was held in NY last week.  The conference had something for everyone whether your business is online or offline. The exhibit hall was packed with vendors giving away plenty of freebies, as Mickey Khan from DM News noted in his blog.  But most importantly, there was never a dull moment with the back-to-back conference sessions, round tables and endless networking opportunities.

The session that struck me as the most relevant to ion's post-click marketing message was "Landing Page Optimization: You Got the Horse to Water...Now Make it Drink."  Although a primarily B2C session, the speaker gave great examples from leading e-tailers of things to do and things not to do to your landing pages to increase conversion rates.

The session also covered the importance of testing to increase conversions.  We couldn't agree more, although the relevancy of the session with ion's post-click marketing services ended when it came to testing strategies.  The session covered multi-variate testing, commonly referred to as MVT or the "Taguchi Method,"  while ion's post-click marketing utilizes A/Z testing.

The basis of MVT is that on a given page with a fixed structure, you can plug in multiple variations of different elements like the headline, body copy, an image or a form.  With MVT, you test all of the given combinations of the different elements to determine the most effective combination, although you need to be careful to make sure that all combinations are compatible with each other to ensure that the result is not one that can damage your message or your brand. MVT has helped achieve strong results for companies, particularly high-traffic e-tailers who have enough visitors to glean statistically significant results from the myriad combinations available with MVT.  Although it generally works best when working with micro-level variations and its most effective use tends to be in testing different levels of offers or form lengths on a single page.

The power of A/Z testing is that very different paths can be compared to see which holds the best net effectiveness.  You can experiment with both macro- and micro-level variations to create substantially different paths to determine what works best in a variety of circumstances.

A/Z testing is the foundational testing methodology of post-click marketing and holds none of the constraints of MVT.  Revisit the ion blog to learn more on A/Z testing...

-Susan Delz


Comments

# re: Just back from DM Days

The reason it is so important to test individual components extends beyond MVT.... Think about this: If you change a lot of stuff on a page or a path at once, some things will help, and some will hurt. The problem is that quite often, they will cancel each other out, and your net result will be zero.

We have done thousands of MVT experiments, and I can assure you, the uses extend way beyond forms. If you can name it, we have probably tested it.

7/1/2006 11:14 AM | Scott Miller

# re: Just back from DM Days

Scott, thanks so much for your post. No doubt, MVT is really powerful. But what about when you want to test apples and oranges? I am interested in hearing how you test a total "post click experience" (multiple pages in progression) rather than elements only on one page?

7/6/2006 9:26 AM | Susan

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