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Senseless Roadblocks to Conversion

This morning I dealt with a not-for-profit client that desperately needs to increase conversions. Conversion for them is donation. And this campaign in particular runs over the extremely important Mother's Day time frame.

Over the course the click origination and post-click marketing campaign, this client has imposed senseless roadblocks to their own success. We work within and respect brand standards to the utmost, but requiring that banners use a particular photo or graphical element (both of which have no equity) makes no sense.

This client, like many others over the years, in standing in its own way. Why? Is it ego? Is it a misguided sense of consistency? I'm not sure. But I am sure that they're eliminating a lot of alternatives, a lot of testing, and a lot of conversions. Ultimately, they're doing a disservice to their charity. And that's just sad.

As marketers we need to stay focused on the big picture. We need to remember what we're here to do. We have enough external obstacles to overcome. We don't need to create internal ones.

-- Justin Talerico

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