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Segmentation, subsegmentation, conversion—what does it all mean?

LiveBall has plenty of useful gauges and reporting tools, but what do they all really mean? We've defined three of the most common terms that correspond with the ever-practical respondent funnel.

Segmentation: Segmentation shows the % of unique respondents that click through to the second page of your landing experience. Or, if you initially tag a respondent, it will show the % of respondents tagged.

Subsegmentation: Subsegmentation is the % of unique respondents that click through to the third page of your landing experience. Or, it will show the % of respondents tagged a second time.

Note: The only way to show segmentation and subsegmentation is to tag the respondent as taking an action.

Conversion: Conversion rate is the % of unique respondents who have taken the conversion action or "converted." This number is seen at the very bottom or your funnel.

-Jessica Frobel

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Comments

# re: Segmentation, subsegmentation, conversion—what does it all mean?

A client just had another great question around segmentation terminology...what is segversion?

Segversion rate=
% respondents in a segment
who convert

it is a success metric that helps to answer the question: which paths are most effective for which segments?

6/30/2008 5:09 PM | Jessica Frobel

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